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Supporting our Students

The Faculty takes the welfare of its students very seriously and prides itself on its friendly staff who are there to support you.

We understand that you may encounter problems (personal, academic or both) at some point during your time at university but are confident, should this happen, we have the support available to help you through.

All we ask is for you to speak to someone as soon as a problem arises so it does not escalate to a point where it affects your studies or university experience.  

Our comprehensive support packages are listed below:

Departmental Support

Support is available within your department from your Personal Tutor, Course Leader or Course Lecturers.

Every student is allocated a Personal Tutor and will have timetabled sessions with this tutor in which they can discuss academic or social issues. Personal Tutors will advise or refer you to other support available depending upon issues raised. Your lecturers can be contacted via email 24/7 or during dedicated meeting sessions and will solve any issue as fast as possible.  Course Leaders are always on hand to guide you through your studies.

Faculty Support

In addition to the support available within your own department the Faculty has a Student Liaison Officer who can give advice and support to students who would prefer to speak to someone other than an academic member of staff connected to their course of study.

You can contact your Student Liaison Officer if you:

  • have a problem and don't know who to speak to
  • are thinking of leaving university or changing your course
  • have missed lectures or deadlines and don't know what to do about it
  • want advice/help about referred/deferred work
  • are feeling homesick

In fact, no matter what the problem, your Student Liaison Officer will give help/advice/support if you need it.

To contact your Student Liaison Officer:

Telephone 0191 5152803; Email: fasgetsupport@sunderland.ac.uk or call into Reception, Room 118, David Goldman Informatics Centre.    Office Hours: Monday-Friday 9.00am -5.00pm

University Support

The University have dedicated support from experienced staff  no matter whether your problem is personal or academic.  Dedicated support is available in all of the following areas:

Students' Union Contact Officers

One to one confidential, professional and friendly support is available from the Students' Union Contact Officer - Adam Gawne

If you would feel more comfortable talking through your problems (personal, academic or both) with someone who is independent of the University you can contact Adam.  Email: su.contact-officer@sunderland.ac.uk or Telephone 0191 515 3582. 

More details can be found on their website

 

Connect Society

Logo for Connect SocietyConnect is a Students' Union social society that meets on a regular basis.  It is open to all students and is a  great way to meet new people and make friends.

Email: su.contact-officer@sunderland.ac.uk or  Tel: 0191 515 3582.

For more information and future events visit the website