2. Who we are
3. The information we collect
In certain sections of the website you may be asked to provide some limited personal information. This could include: your name, contact details and email address, job title, demographic information such as postcode, preferences and interests ,responses to surveys which we ask you to complete for research purposes, completion of online forms or applications, bank details and/or credit card details in order to receive goods or services or any other information you post or send us. In order to enable the provision of certain services, the University may store this information manually or electronically. By supplying this information you are consenting to the University holding and using this information for the purposes for which it was provided. The information provided will be kept for as long as is necessary to fulfil that purpose.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to maintain, reports and aggregate information. This data informs us about your browsing actions and patterns. It is used to inform improvements to the website, and for system administration.
4. How the information collected is used
Personal information provided to the University by you will only be used for the purposes stated when the information is requested. We may use your information to:
- ensure that content from the website is presented in the most effective manner for you and for your computer
- analyse the information we collect so that we may administer, support and improve and develop the website
- enable us to supply you with goods, services and information which you have requested
- provide you with information, products or services that you request from us or which we feel may interest you, unless you have indicated otherwise
- notify you about changes to our services
- keep your details on our mailing lists until you ask us not to contact you further
- process your application, should you apply to us for a job. If you send us a speculative cv and there is no suitable position available we may wish to retain your cv and other details on file until a suitable vacancy arises
- we may periodically send promotional emails about new courses, products, special offers or other information which we think you may find interesting using the email address which you have provided.
If you are a student your personal information may be used for other purposes please see the Data Protection section of the Terms and Conditions.
If you are one of our suppliers, we will use information we hold on you to manage the contract between us and to improve our services. The information we hold may include information about your performance in providing services to us.
Personal information will not be sold to third parties, or provided to direct marketing companies or other such organisations without your permission.
Personal information collected and/or processed by the University is held in accordance with the provisions of the Data Protection Act 1998.
5. When we share your information
We may share your information with other organisations including but not limited to:
- where disclosure is necessary to enforce our rights, including under our website Terms and Conditions of use
- where disclosure is necessary to enforce our rights under any Terms and Conditions of use or Terms and Conditions of sale of the University or any of its schools, colleges or departments
- required or permitted by law
- suppliers who process information on our behalf, such as IT service providers. They will be obliged to act only on our instructions and to keep your information secure
- If you apply for a position with the University we may contact your referees
We may disclose your personal information to third parties who supply services to us, or who process information on our behalf, but will always take steps to ensure their security measures are adequate to protect your information.
Authorised personnel within the University (and that of our affiliates ) will be able to access the information you provide to us.
Transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, and will use strict procedures and security features to prevent unauthorised access, we cannot guarantee the security of data transmitted to the website. Any transmission is at your own risk.
Where we have given you (or where you have chosen) a password which enables you to access various areas of the website, you are responsible for keeping your password confidential and safe.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
7. Transfers outside the EEA
Personal data within the EEA (EU countries and Norway, Lichtenstein and Iceland) is protected under data protection legislation. Outside of the EEA personal data may not be afforded the same level of protection.
Information which you provide us will ordinarily be stored on our secure servers which are based in the UK. However, we may need to transfer your personal information to countries which do not provide the same level of protection as the UK. By supplying your personal information by email or through this website you are consenting to this transfer. If you do not wish your personal information to a country outside of the EEA do not provide it by email or through this website.
We may amend this policy to reflect changes taking place within the University, website or to data protection law, freedom of information law or other legislation. We therefore ask that you revisit this policy on a regular basis to ensure you are familiar with its terms.
9. Third party websites
You should be aware that if you follow a link from this site to another site, this policy will no longer apply. The University is not responsible or liable for how other sites collect and use your information. Please check the individual third party websites privacy policies before you submit personal information to those websites.
10. Access to information and your rights
The Data Protection Act 1998 gives you the right to access information held about you. For further information about this right and how to exercise it, please contact our Data Protection Officer at:
The Data Protection Officer
University of Sunderland
Or send an email to:
You have the legal right to see a copy of the information that we hold about you on payment of a statutory fee of £10. You have the right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we may keep our records accurate and up to date.