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Advice for customers and suppliers

Home / Help and advice / Corporate and legal / Legal and finance / University of Sunderland Finance Department

The University is in the advanced stages of a project to replace our Financial Management System. The new system will go live on 1 October 2019 and will bring with it some changes to the way that the University corresponds with customers and suppliers. This web page provides an overview of the changes and a link to our standard terms and conditions of trading.

How will this affect you?

The University Finance Department will communicate with customers and suppliers exclusively by email from 1 August 2019. If you already send and receive your correspondence by email then this change will have a minimal effect on you. You will notice changes to the format of documents sent by the University as a result of the move to the new system but email addresses will remain the same as they are now.

If you are a supplier to the University and do not currently communicate with the University by email, please read the supplier invoice letter. Further information or advice can be provided if you email accounts.payable@sunderland.ac.uk.


Details of payment methods can be found on the University’s Payment Portal which contains links to all of our payment pages.

University invoices can be paid online through the payment portal or by accessing the page directly at the Online Store.

Terms and Conditions

Click here to view the University’s standard terms and conditions of purchase.

Published: 18 July 2019