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Can a lost travel ticket be replaced?

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Published: 24 July 2020

Lost or stolen tickets can be replaced free of charge once during the validity of the ticket subject to:

  • In the event of suspected theft, students should contact the local Police where the theft took place
  • A claim being submitted by email for loss and suspected theft to studenttravelticket@sunderland.ac.uk including full name and student number. In the case of a suspected theft, an incident number from the Police should be included
  • One replacement per annum will be issued under the replacement scheme
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