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BA (Hons) Business and Management

Module code: UGB262

Module name: Quality Management for Organisational Excellence

Number of credits: 20

Overview

Develop the ability to apply the concept of excellence in an organisational context. Gaining new knowledge will support you in appraising the EFQM excellence framework, (European Framework for Quality Management). Developing your ability to recognise the difference in relationships between enablers and results that Support identification of underpinning theories of excellence, leading to summarising of how organisations can be assessed using the excellence framework.