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International contact us

Are you an international applicant? Use the information on this page to find the right contact for the type of question you have.

A student sitting on a bed looking at her phone

Your application

For support with your application, please contact our International Office by emailing international.office@sunderland.ac.uk(opens in new tab) or calling +44 (0)191 515 3000(opens in new tab).

Our address is:

University of Sunderland
Edinburgh Building
City Campus
Chester Road
Sunderland
SR1 3SD
United Kingdom

You can also contact International Admissions if you have any specific questions about your application or offer letter by emailing internationaladmissions@sunderland.ac.uk(opens in new tab).

If you have questions about the course you'd like to study, please use the contact information on the course pages.

Regional offices

If you'd like personalised support with your application, please contact your regional office using the details below.

Local agents and representatives

If you’re applying from outside the UK, our local representatives are available to assist with your application and answer any questions about studying here. You can use our search tool to find and contact your nearest agent.

Find an agent

You can also find advice on selecting an agent, including key questions to ask, in the British Council’s guide to choosing an education agent(opens in new tab).

We welcome feedback from students about the education advisors or agents who've supported their applications. Please complete our Agent Experience Feedback Form(opens in new tab) to share your experience. Please note, feedback should only be submitted directly by the applicant.

UK Agent Quality Framework (AQF)

The University of Sunderland is committed to the UK AQF and pledge to create and maintain the highest standards of agent management, ensuring the UK remains the leading study destination for international students.

We've recently signed a pledge with the British Universities' International Liaison Association and the British Council, which declares that we're committed to:

  1. Empowering student choice and enabling informed decision making
  2. Ensuring good agent governance and professionalism
  3. Promoting ethical agent practices, professional knowledge, and competency
  4. Increasing transparency and accountability.
UK Agent Quality Framework logo

Visas and immigration

If you need help with the checks required to get your CAS, we're here to support you.

If you've already applied, the easiest way to contact us is by using the live chat feature in CAS Shield – just send your question, and a team member will get back to you as soon as possible. Otherwise, you can email us at immigrationcompliance@sunderland.ac.uk(opens in new tab).

If you're a current student, please get in touch with our International Student Support team, either by visiting us on campus or logging into Compass(opens in new tab).


Agents and partners

If you're interested in representing the University overseas as a local agent within your country, please complete our expression of interest form(opens in new tab).