Explore Learning Responses within the PSIRF

Learning outcomes:

Knowledge:

• The purpose and context of learning from patient safety incidents
• Methods to maximise learning and improvement
• Methodologies used in systems-based learning responses.

Skills:

• Uses a systematic approach to conducting a patient safety learning response
• Develops and monitors safety actions.

Behaviours:

• Demonstrates a systems approach to learning from patient safety incidents
• Works in/leads a multidisciplinary team to carry out systems-based learning responses
• Acts to break links between error and systems-induced human error in patient safety incident response
• Shows compassion and support to those involved in the patient safety incident response, focusing on systems learning and improvement, not blame
• Leaders engage compassionately with those affected by patient safety incidents (including patients, families, and staff) and involve those affected in a learning response (if they would like to be) supporting them throughout the process.

This one-day masterclass will take place on campus between 9am – 4pm with an hour break.