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University Advanced Diploma in Management and Coordination of Family Liaison

This course focuses on managing and coordinating family liaison. This is within the context of serious, complex investigations or major incidents. You'll explore the role of the Family Liaison Coordinator and reflect on your own practice.

A group of students sitting on sofas and at tables

Key course information

LevelShort courses and CPD
Duration12 months
Fee£720
AwardUniversity Advanced Diploma
Course codeCID1514

Course summary

Gain the skills and knowledge to manage family liaison during serious investigations.

In this module, you'll learn about the structures that support deployments. You'll also explore how to use materials to create a strategy and carry out risk assessments. This will help you give clear advice to the Senior Investigating Officer.

You'll learn why good communication and negotiation with other stakeholders is important. Explore what the role involves in practice and why it's vital to monitor deployments. You'll also consider how to support the welfare of both families and staff.

This is an advanced diploma worth 40 credits.

Why Sunderland for Short courses and CPD

What you'll study

Topics covered on this course include:

  • The role and responsibilities of the family liaison coordinator and adviser
  • The structure of a family liaison deployment strategy document
  • The structure of a family liaison deployment risk assessment document
  • Welfare and wellbeing for families and family liaison officers
  • The partners involved in family liaison deployments
  • How to review deployment materials and keep accurate records of family contact
  • The importance of debriefing.

How you'll learn

We teach the course face-to-face for three days at your chosen location. The rest of your learning will be self-directed and work-based. You'll speak to your Programme Leader and access materials throughout the course.

Teaching and learning is a combination of:

  • Presentations
  • Group work
  • Practical exercises
  • Formative assessment activities
  • Tutorials.

You'll engage in both small and large group discussions. This will help you develop your teamwork, communication, and presentation skills.

You'll also carry out independent study. This involves preparing for assessments, work-based learning, and problem-based learning. You'll identify skills gaps and aim to bridge these gaps with new knowledge.

Entry requirements

Fees and finance support

Employers usually meets course costs. We advise that you speak to your workforce development lead before applying.

We also accept self-funded applicants. If you'd like to explore your options, contact us at cpd@sunderland.ac.uk(opens in new tab).

Apply now

Contact our team for further information about applying for this course. Call 0191 515 3361(opens in new tab) or email cpd@sunderland.ac.uk(opens in new tab).