Reader in Tourism, Hospitality and Events
I started my career in the tourism and hospitality industry in 1990, and for 10 years (2001-2010) I was also engaged in enterprising consultancy. Since 2001, I've been an academic in higher education, gaining experience from several institutions in Greece (Technological Education Institute of Crete, Hellenic Open University, EKDDA) and the UK (Derby, Northampton, Leeds Beckett, UWL).
I've participated in nationally and internationally funded research projects since 1998. I have numerous publications in international scientific refereed journals and conferences and I'm a reviewer in the academic journals of Annals of Tourism Research, Current Issues in Tourism, Journal of Sustainable Tourism, International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management, Journal of Business Research, Leisure Studies, and Tourism Management, and book reviewer in Pearson Education.
Teaching and supervision
Research Methods - Research Project
Event Management Studies
Risk and Crisis Management in Tourism and Aviation
Cultural Tourism Festivals and Events
Research interests for potential research students
Tourism Development and Planning
Tourism and Hospitality Management
Destination Marketing and Management
e-tourism and e-marketing
2009-12: Dept. of Marketing, Technological Education Institute of Crete, Ierapetra, Crete, Greece
Project Name: Students’ Placement
Funding Organisations: European Union & Hellenic Ministry of Education (Secured Funding: € 116,000 / Approx. £ 100,000)
Duties / Responsibilities: Head of the Research Project. The project focused on the evaluation and development of placement posts, placement database management, the communication with students, the cooperation and PR with the industry, the profile management of students’ placement, the management and development of placements’ portal, the educational visits, and the creation of placement brochure.
2008: Hellenic Ministry of Tourism Development, Tsoxa 7, Athens, Greece
Project Name: FORUM
Funding Organisations: European Union & Hellenic Ministry of Tourism Development
Duties / Responsibilities: Rapporteur of European Tourism Education & Training, Scientific Work Group. I evaluated six countries (France, Germany, Spain, Sweden, Switzerland, UK) tourism oriented PG programes. I structured indicative curricula evaluating the PG development of tourism education and I formulated proposals for further PG tourism education dealing with research and industrial needs.
Outputs: Submission of research findings to European Commission and the Hellenic Ministry of Tourism Development || Presentation of research findings at 2nd International Conference: Tourism Education and Training FORUM.
2007-08: Technological Research Centre of Crete, Heraklion, Crete, Greece
Project Name: LEADER+
Funding Organisations: European Union & Hellenic Ministry of Internal Affairs
Duties / Responsibilities: Member of the “Alternative Tourism Development” Research Group. I formulated marketing and developmental strategies and tactics of alternative tourism – agrotourism promotion on the island of Crete with reference to Lassithi prefecture. I structured promotional material (e-portal, brochures, tourist guides etc) for alternative tourism – agrotourism for Lassithi.
Outputs: Head of Campaign formulation and implementation at EXPO 2008, Zaragoza, Spain || creation of promotional agrotourism portal.
2006-07: Laboratory of Tourist Research & Studies (ETEM), University of Aegean, Chios, Greece
Project Name: EQUAL
Funding Organisations: European Union & Hellenic Ministry of Development
Duties / Responsibilities: Member of the “IT and Tourist Offices Development” Research Group & Head of Analysis & Structure – Action 5. I conducted research with owners / managers of Athenian tourist offices. I focused on the analysis of research findings and structure of a special project report for the European Commission dealing with further tourist offices’ development and IT implementation towards competitiveness, managerial and marketing structure, and functional cost reduction.
Outputs: Submission of Action 5 (special project report) to European Commission || Relevant article accepted at Acta Turistica academic journal.
2005: University of Aegean, D.P.M.S. in Tourism Planning Management & Policy, Chios, Greece
Project Name: E-Database
Funding Organisation: University of Aegean
Duties / Responsibilities: Producer of e-Database in Greek Scientific Tourist Review (1950 – 2005) & Scientific Research Support. I was researching for publications on national and international academic journals and conferences concerning tourism and hospitality in Greece, classifying appropriate documentation and designing the web-based portal.
Output: Formulation, creation and function of e-database.
2004-06: University of Aegean, DPMS in Tourism Planning Management & Policy, Chios, Greece
Project Name: HERMES
Funding Organizations: European Union & Hellenic Ministry of National Education
Duties / Responsibilities: Member of Research Group, Head of “Infopoint” Operation, HERMES Information & Marketing Promotion. I communicated with tourism and hospitality industry concerning inter-enterprising training and education on employees. I trained tourism and hospitality employees and marketed and promoted HERMES programme in local (island of Chios) and peripheral (Aegean Sea islands) level.
1998-01: Technological Education Institute of Crete, Department of Tourism Affairs, Heraklion, Crete, Greece
Project Name: INTEGRA
Funding Organisations: European Union and Hellenic Ministry of DevelopmentDuties / Responsibilities: Member of the “Alternative Tourism Planning and Development” Research Group. I was researching for locals and stakeholders perspectives concerning the development of special and alternative forms of tourism in mountaineering areas on the island of Crete, structuring reports for sustainable tourism and hospitality development and elaborating research findings data.
Pappas, Nikolaos and Brown, Alyssa Eve (2020) Entrepreneurial Decisions in Tourism and Hospitality during Crisis. Management Decision. ISSN 0025-1747
Michopoulou, Elina, Azara, Iride and Pappas, Nikolaos (2019) Events in a changing world: Introductory remarks. Event Management, 23 (4/5). pp. 491-494. ISSN 1943-4308
Pappas, Nikolaos and Michopoulou, Eleni (2019) Hospitality in a Changing World. Hospitality and Society, 9 (3). pp. 259-265. ISSN 2042-7921
Pappas, Nikolaos (2019) Crisis Management Communications for Popular Culture Events. Event Management. ISSN 1943-4308
Pappas, Nikolaos (2018) UK outbound travel and Brexit complexity. Tourism Management, 79. pp. 12-22. ISSN 0261-5177
Pappas, Nikolaos (2018) The Complexity of Consumer Experience Formulation in the Sharing Economy. International Journal of Hospitality Management. ISSN 0278-4319
Pappas, Nikolaos (2018) Hotel decision-making during multiple crises: A chaordic perspective. Tourism Management, 68. pp. 450-464. ISSN 0261-5177
Pappas, Nikolaos (2017) Pre- and Postevaluation of Residents’ Participation and Support of the 2012 London Olympics. Event Management, 21 (6). pp. 747-770. ISSN 1525-9951
Pappas, Nikolaos (2017) Low Carbon Mobility Transitions. Tourism Management, 63. pp. 1-2. ISSN 0261-5177
Pappas, Nikolaos (2017) The complexity of purchasing intentions in peer-to-peer accommodation. International Journal of Contemporary Hospitality Management, 29 (9). pp. 2302-2321. ISSN 0959-6119
Pappas, Nikolaos (2017) Effect of marketing activities, benefits, risks, confusion due to over-choice, price, quality and consumer trust on online tourism purchasing. Journal of Marketing Communications, 23 (2). pp. 195-218. ISSN 1352-7266
Pappas, Nikolaos and Papatheodorou, Andreas (2017) Tourism and the Refugee Crisis in Greece: Perceptions and Decision-making of Accommodation Providers. Tourism Management, 63. pp. 31-41. ISSN 0261-5177
Papatheodorou, Andreas and Pappas, Nikolaos (2017) Economic Recession, Job Vulnerability, and Tourism Decision Making: A Qualitative Comparative Analysis. Journal of Travel Research, 56 (5). pp. 663-677. ISSN 0047-2875
Pappas, Nikolaos (2017) Risks and marketing in online transactions: a qualitative comparative analysis. Current Issues in Tourism, 20 (8). pp. 852-868. ISSN 1368-3500
Pappas, Nikolaos (2017) Tourism, Recreation and Regional Development: Perspectives from France and Abroad. Tourism Analysis, 22 (1). pp. 120-121. ISSN 1083-5423
Pappas, Nikolaos (2016) Focus on World Festivals: Contemporary Case studies and Perspectives. Annals of Tourism Research, 60. pp. 175-177. ISSN 0160-7383
Pappas, Nikolaos (2016) Marketing strategies, perceived risks, and consumer trust in online buying behaviour. Journal of Retailing and Consumer Services, 29. pp. 92-103. ISSN 0969-6989
Pappas, Nikolaos (2015) Focus on festivals: Contemporary European case studies and perspectives. Annals of Tourism Research, 54. pp. 228-230. ISSN 01607383
Pappas, Nikolaos (2015) Marketing Hospitality Industry in an Era of Crisis. Tourism Planning & Development, 12 (3). pp. 333-349. ISSN 2156-8316
Pappas, Nikolaos (2014) Hosting mega events: Londoners' support of the 2012 Olympics. Journal of Hospitality and Tourism Management, 21. pp. 10-17. ISSN 14476770
Pappas, Nikolaos (2014) Achieving Competitiveness in Greek Accommodation Establishments during Recession. International Journal of Tourism Research, 17 (4). pp. 375-387. ISSN 1099-2340
Pappas, Nikolaos (2014) The Effect of Distance, Expenditure and Culture on the Expression of Social Status Through Tourism. Tourism Planning & Development, 11 (4). pp. 387-404. ISSN 2156-8316
Tsartas, Paris, Papatheodorou, Andreas, Stavrinoudis, Theodoros and Pappas, Nikolaos (2011) Emerging Dynamics in the Travel Agencies Sector: Evidence from Greece. Acta Turistica, 23 (1). pp. 49-71. ISSN 0353-4316
Pappas, Nikolaos (2010) Terrorism and Tourism: The Way Travelers Select Airlines and Destinations. Journal of Air Transport Studies, 1 (2). pp. 76-96. ISSN 1791-6771
Pappas, Nikolaos and Tsartas, Paris (2009) Tourism Development and Impacts: Lessons from the Island of Rhodes, Greece. Acta Turistica, 21 (2). pp. 184-209. ISSN 0353-4316
Pappas, Nikolaos (2008) City of Rhodes: Residents' Attitudes toward Tourism Impacts and Development. Anatolia, 19 (1). pp. 51-70. ISSN 1303-2917
Sdrolias, Lampros, Polyzos, Serafeim, Pappas, Nikolaos and Vounatsou, Maria (2006) Cooperative Strategies of Entry in the International Market between the Greek Enterprises. Society and Economy, 28 (3). pp. 267-285. ISSN 1588-9726
Pappas, Nikolaos (2005) Highest Tertiary Tourism Education in the Island of Crete: Curriculum Reformation, Perspectives and Conflicts. Tourism Today, 5. pp. 56-67. ISSN 1450 - 0906
Papatheodorou, Andreas and Pappas, Nikolaos (2017) Greek Tourism, Economic Crisis and Political Turmoil: Between Scylla and Charybdis. In: Tourism and Political Change. Goodfellow Publishers, pp. 171-185.
Pappas, Nikolaos and Apostolakis, Alexandros (2016) The Effects of the Financial Crisis on Tourism Activity: Evidence from the U.K. In: Global Dynamics in Travel, Tourism and Hospitality. IGI Global, pp. 190-207. ISBN 9781522502012
Pappas, Nikolaos (2016) Crisis Management in Tourism from Potential Terrorist Strikes: The Case of Crete. In: Epitome of Greek Tourism. Papazisi Publications, Athens.
Pappas, Nikolaos (2014) Consumer Preferences and Key Aspects of Tourism and Hospitality Marketing on Island Destinations. In: Consumerism in Business and Marketing: Concepts and Practices. IGI Global, pp. 244-263. ISBN 9781466658806
Pappas, Nikolaos (2013) The Determination of Behavioural Patterns in Tourism Destinations through Terrorism: Lessons from Crete, Greece. In: SCADS: State Crimes against Democracy: Political Forensics in Public Affairs. Palgrave – Macmillan, pp. 224-245. ISBN 978-1-137-28698-7
Pappas, Nikolaos (2012) The Acceptance and Extent of Use of Information Technology from the Greek Tourist Offices. In: Contemporary Perspectives on Technological Innovation, Management and Policy: Global Perspectives on Technological Innovation. Information Age Publishing, pp. 101-119. ISBN 9781623960599
Conference or Workshop Item
Pappas, Nikolaos (2019) Travel intentions and associated risks during an economic crisis. In: 7th Conference of the International Association for Tourism Economics, 3-6 September, La Plata, Argentina.
Karadimitriou, Christina and Pappas, Nikolaos (2019) Virtual Reality and Nature Tourism. In: Tourism Naturally Conference, 4-6 June, Buxton, United Kingdom.
Pappas, Nikolaos (2019) Perceived Risks and Chaordic Tourism Decision-making during Recession. In: ICHRIE, 24-26 July, New Orleans, USA.
Pappas, Nikolaos (2018) The complexity of marketing activities in the sharing economy. In: Global Marketing Conference, 26-29 Jul 2018, Tokyo, Japan.
Pappas, Nikolaos (2018) Crisis Management Communications for Popular Culture Events. In: THE INC 2018 –Tourism Hospitality & Events in a Changing World, 26-28 June, Buxton, United Kingdom.
Papatheodorou, Andreas and Pappas, Nikolaos (2017) Complexity in the Tourism Online Purchasing Process. In: IMIC 2017 – Tourism: Trends, Prospects & Implications for Enterprises & Destinations, 19-21 Oct 2017, Santorini, Greece.
Pappas, Nikolaos (2017) Brexit Referendum Influence on Londoners’ Overseas Travelling. In: 48th TTRA International Conference, 19-22 Jun 2017, Quebec, Canada.
Bregoli, Ilenia, Del Chiappa, Giacomo and Pappas, Nikolaos (2015) An Investigation on Economic Resilience of Destinations: A Focus on Internal Marketing and Destination Governance. In: 5th International Colloquium on Place Brand Management, 3-4 Sep 2015, Aosta, Italy.
Pappas, Nikolaos and Fragkogianni, Marietta (2013) Community Participation and Support of Mega Events: Pre and Post Evaluation of 2012 Olympics. In: 2nd World Research Summit for Tourism and Hospitality, 15 – 17 Dec 2013, Orlando – Florida, U.S.A..
Pappas, Nikolaos (2013) Locals’ Support in Hosting Major Events: Leeds Pride. In: 4th Conference of the International Association of Tourism Economics, 1 – 4 Jul 2013, Ljubljana, Slovenia.
Papatheodorou, Andreas and Pappas, Nikolaos (2013) The Generating Factors of Crises in Tourism and Hospitality: Discussing the Implications of the New Era. In: 5th International Scientific Conference “Tourism Trends & Advantages in the 21st Century”, 30 May – 2 Jun 2013, Rhodes, Greece.
Pappas, Nikolaos (2012) Economic Recession and Hospitality Marketing: The Case of Greece. In: 2012 Global Marketing Conference, 19 – 22 Jul 2012, Seoul, South Korea.
Michopoulou, Eleni and Pappas, Nikolaos (2011) User Acceptance of Social Media for Travel and Tourism. In: World Research Summit for Tourism and Hospitality, 10 – 13 Dec 2011, SAR Hong Kong, China.
Pappas, Nikolaos and Apostolakis, Alexandros (2011) The Effects of the Financial Crisis on Tourism Activity: Evidence from the U.K. In: 3rd Conference of the International Association of Tourism Economics, 4 – 7 Jul 2011, Bournemouth, U.K..
Pappas, Nikolaos (2011) The Expression of Perceived Social Status through Tourism. In: 42nd TTRA Annual Conference, 19 – 21 Jun 2011, London – Ontario, Canada.
Pappas, Nikolaos (2009) Destination Marketing, Internet and e-Tourism: Lessons from Crete and Cyprus. In: 3rd International Conference on Destination Branding and Marketing, 2 – 4 Dec 2009, SAR Macau, China.
Pappas, Nikolaos and Zerva, Magdalini Violetta (2009) Marketing Island Destinations and their Hotels. In: 4th International Scientific Conference “Planning for the Future – Learning from the Past: Contemporary Developments in Tourism, Travel & Hospitality, 3 – 5 Apr 2009, Rhodes, Greece.
Pappas, Nikolaos and Kopanakis, Ioannis (2009) The Role of Information Technology in Tourist Offices – Centre versus Periphery, Lessons from Greece. In: The 4th Tourism Industry and Education Symposium, 5 – 7 Mar 2009, JAMKUniversity of Applied Sciences, Jyväskylä, Finland.
Pappas, Nikolaos (2008) The Influence of Terrorism on Travelling and Destination Selection. In: 12th Air Transport Research Society World Conference, 6 – 10 July, Athens, Greece.
Pappas, Nikolaos (2006) City of Rhodes: Residents’ Perspectives toward Tourism Impacts. In: International Conference of Trends and Policies on Tourism Development, 15–18 Jun 2006, Heraklion, Crete, Greece.
Lagos, Dimitrios, Pachos, Konstantinos and Pappas, Nikolaos (2006) Local Community’s Perspectives in Economic Impacts of Tourism: The Case of Rhodes. In: 24th EuroCHRIE Congress, 25–28 Oct 2006, Thessaloniki, Greece.
Tsartas, Paris and Pappas, Nikolaos (2006) Tourism Impacts and Development: The Case of Rhodes. International Conference. In: Cutting Edge Research in Tourism – New Directions, Challenges and Applications, 6–9 Jun 2006, University of Surrey, Guildford, U.K..
Baliotis, Antonios and Pappas, Nikolaos (2006) Eco-Tourism, Sustainable Tourism, Marshlands of Divari: Areas of Total Tourist Development. In: 24th EuroCHRIE Congress, 25 – 28 Oct 2006, Thessaloniki, Greece.
Saatsakis, Ioannis and Pappas, Nikolaos (2006) Tourism in Crete: The Perspective of Ecotourism Development. In: International Conference of Trends and Policies on Tourism Development, 15–18 Jun 2006, Heraklion, Crete, Greece.
Sdrolias, Lampros, Serafeim, Polyzos, Pappas, Nikolaos and Vounatsou, Maria (2005) Cooperative Strategies of Entry in the International Market between the Greek Enterprises. In: 2nd International Conference on Economics and Management of Networks, 15–17 Nov 2005, Budapest, Hungary.
Vounatsou, Maria, Laloumis, Dimitrios and Pappas, Nikolaos (2005) Social Impacts of Tourism: The Perception of Mykonos’s City Residents. In: International Conference on Tourism Development and Planning, 11-12 Jun 2005, Patras, Greece.
Pappas, Nikolaos (2005) Mediterranean Tourism: Comparative Study of Urban Island Host Destinations. In: International Conference on Tourism Development and Planning, 11-12 Jun 2005, Patras, Greece.
Spertou, Natasha and Pappas, Nikolaos (2004) Airline Passengers’ Perspectives after the 9/11 Terrorist Strike in U.S.A., and the Influence in Tourism Market. In: 22nd EuroCHRIE Congress, 3-7 Nov 2004, Ankara, Turkey.
Pappas, Nikolaos (2004) The Undergraduate Tourism Curriculum in the Greek Tertiary Education: The Case of the Technological Education Institute (T.E.I.) of Crete. In: 22nd EuroCHRIE Congress, 3-7 November 2004, Ankara, Turkey.
Pappas, Nikolaos and Bregoli, Ilenia (2016) Global Dynamics in Travel, Tourism and Hospitality. IGI Global, United States of America. ISBN 9781522502012
Pappas, Nikolaos (2007) Tourism. Institute of Contemporary Adult Education, Athens, Greece.
- Tourism Development and Planning
- Crisis Management Communications
- Tourism/Hospitality Marketing and Management
- Destination Marketing
- Since 05/2011 Certified Fellowship (SD2) at the Higher Education Academy UK (No: 44544).
- 2004 – to date: Founding Member of the Union of Hellenic Tourist Scientists (S.E.E.T.).
- 2002 – to date: Member of International Committee of Athletic Tourism Hellenic Research Group.