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Accessibility statement for www.sunderland.ac.uk

Home / Accessibility / Corporate website

This website is managed by the University of Sunderland. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We have also tried to make the website text as simple to understand as possible.

You can find useful advice on making your device more easy to use by visiting AbilityNet, which provides step-by-step guides to making individual adjustments to your laptop, tablet or smart phone.

We also have a ReciteMe toolbar which allows you to customise the appearance of our website to make it easier to read and navigate, for example, by changing colours or having text content read aloud. You can find this in the top right of your screen on all pages.

Where we have identified issues with the website’s accessibility or compatibility with assistive technologies they are listed in this statement.

How accessible this website is

We know some parts of this website are not fully accessible: 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

Web: IT Portal
Email: webteam@sunderland.ac.uk
Call: +44 191 515 2424

We will consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: webteam@sunderland.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us.

Technical information about this website’s accessibility

The University of Sunderland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Navigation and accessing information

Contrast

Media

PDFs and other documents

Forms

Other


We improve our website accessibility on a regular and continuous basis. See the section below ('What we are doing to improve accessibility') on how we are improving our site accessibility.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Interactive tools and transactions

Our site includes some content displayed via third-party tools or plug-ins, for example, interactive timelines. Depending on our relationship with the third party, we cannot always guarantee its accessibility. We plan to phase out use of these where they are inaccessible or provide the same content in an accessible format.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages by September 2021. We will also try to ensure any new PDFs or Word documents we publish will meet accessibility standards and where we find any that are not accessible, we will rectify this as soon as possible.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix archive material such as scholarship guidance notes published before 2018.

Regulations for PDFs or other documents published before 23 September 2018.

Maps

Our website uses online maps. Where there is a map, the information being displayed is provided in an alternative format on the same page.

Third-party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility. The problems that may occur include: 

What we are doing to improve accessibility

Preparation of this accessibility statement 

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.

This website was last tested in September 2020. The test was carried out by the University of Sunderland Web Team.

Our website is tested on a regular basis, with a new scan scheduled every seven days using an automated accessibility tool provided by LittleForest. This tool tests all web pages and provides a report on accessibility issues. Manual checks are also performed on a sample of pages on www.sunderland.ac.uk.

Issues are prioritised according to the severity of the impact it may cause, the number of people that may be impacted and the time involved in resolving the issue.

ReciteMe accessibility toolbar button