Banking and payment methods
We recommend that everyone opens a student account so you can manage your money efficiently and reap the student benefits of banking.
If you're an international student, we'd recommend opening a UK bank account as soon as you arrive in the UK.
Scam and fraud
Fraudsters and scammers often target students, particularly international students who they believe are easy targets. Scammers are finding new and complex methods, so it's best to stay informed so you can spot them.
What to look out for
- Spelling or grammatical mistakes in an email or text
- Offers of discounted rates for using their services
- Being asked to meet in person
- Being put under pressure to pay now or make a decision
- Being asked for personal details
- Suspicious links or attachments.
How can I protect myself?
There are simple steps you can take to protect yourself and your money from fraud:
- Always pay your tuition fees directly to the University using one of our approved methods of payment – we recommend Flywire(opens in new tab)
- Use a strong and unique password
- Make sure you have a UK bank account
- Use two-factor authentication where possible for additional security
- Use trusted sources/platforms
- Never share your student login/bank details with anyone
- Don't let anyone transfer money through your bank account
- Be wary of any adverts or messages on social media. The University would never contact you on these platforms to ask you to pay any fees.
What do I do if I think I've been scammed?
If you're contacted by someone and aren't sure if they're a member of the University, don't reply, and contact the Revenue Team at finance.revenues@sunderland.ac.uk or +44 (0)191 515 2455 as soon as possible. You should also:
- Contact your bank to let them know what's happened so they can freeze your bank account
- Change your passwords on accounts you think have been compromised
- Keep an eye on your accounts for suspicious activity.
If you think you've been scammed, please call our main University switchboard on +44 (0)191 515 2000, who'll put you through to someone who can help.
