If you are dissatisfied with the handling of your request you have a right to request an internal review. This procedure has been drawn up in line with the Lord Chancellor's Code of Practice on the Discharge of Public Authorities' Functions under Part 1 of the FOI Act.
If you are dissatisfied with the service you have received in relation to a request for information, please email sunfoi@sunderland.ac.uk or call 0191 515 2461 to discuss the matter informally. We hope to resolve most queries quickly without the necessity for an internal review.