Support we offer
We provide a range of support to help our agents and representatives maximise the effectiveness of their recruitment activities. The level of support offered is linked to recruitment performance and is agreed through the University’s designated offices or points of contact.
Support may include:
- Access to the latest marketing materials
- Opportunities for familiarisation trips
- Invitations to global and regional representative conferences
- Participation in promotional activities such as seminars, interviews, and roadshows
- Assistance with advertisements
- Support at international education exhibitions
- Your name and details listed on the University website.
A key contact list for your region or country is provided in your representative welcome pack. If you have any questions, please get in touch with us.
Complaints
We're committed to providing a high-quality service to our agents and representatives. If you're not satisfied with our service and wish to make a complaint, please email ian.moody@sunderland.ac.uk(opens in new tab), or write to:
Ian Moody, Director of International Recruitment
University of Sunderland
Level 1, The Gateway
City Campus, Chester Road
Sunderland, SR1 3SD
United Kingdom
All information provided by a complainant during the course of an investigation will be treated as confidential, except where it must be shared with relevant parties or disclosed in line with the requirements of the Data Protection Act.
Use of promotional materials
We produce the latest promotional materials to support marketing and recruitment. Please ensure you're using up-to-date and relevant materials. If you need new resources, contact our regional offices or your main University point of contact.
Social media
Join the conversation and enhance your experience by connecting with our official social media channels. Watch a video of our facilities on YouTube(opens in new tab), connect with students on Facebook(opens in new tab), or receive the latest news on X(opens in new tab). We have a presence on all major platforms and we welcome interaction and conversation from anyone interested in the University of Sunderland.
Several of our courses also have a social media presence, where you can talk to current students and read more about the courses themselves.
You can find the links to our social media accounts at the bottom of every page on our website, within the footer.
Contact us
- Email: international.office@sunderland.ac.uk(opens in new tab)
- Phone: +44 0(191) 515 3000
- Address: International Office, University of Sunderland, Level 1, The Gateway, City Campus, Chester Road, Sunderland, SR1 3SD, United Kingdom.