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Team Leader/Supervisor

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Develop the skills and behaviours needed to become a future leader. Gain Foundation Chartered Manager Status to support your professional development. Understand different leadership styles, and people and team management models.

Team Leader/Supervisor Apprenticeship event


The level 3 Team Leader/Supervisor apprenticeship develops your understanding of different leadership styles, people and team management models. You will explore different approaches to customer and stakeholder relationships, forms of communication, organisational strategy, project lifecycles and roles. 

You'll learn to communicate organisational strategy and team purpose, shape a high-performing team, build trust with and across the team and communicate effectively.

Upon successful completion of the apprenticeship, you will achieve Foundation Chartered Manager Status and be able to use fCMgr credentials. This will also provide you with a springboard to attaining full Chartered Manager status with the Chartered Management Institute (CMI).

Why us?

  • The skills and knowledge incorporated within the curriculum are highly transferrable across all industries and sectors
  • Topics of study include organisational governance and compliance, self-awareness, time management techniques, problem-solving, decision-making and effective budget control
  • Upon successful completion of this apprenticeship, you will gain Foundation Chartered Manager Status

Course structure

This apprenticeship is 12-18 months of training and development to support you in learning the requisite skills, knowledge and behaviours for today’s managers. This will be demonstrated by a portfolio of evidence.

You will actively participate in a combination of blended learning activities, including group workshops, 1 to 1 coaching, workplace mentoring and shadowing, and online learning. This will contribute to your 20% off-job training allocation.

As well as providing a portfolio of evidence throughout the course of the apprenticeship, there is also an End-Point Assessment (EPA) that provides the opportunity for you to showcase and demonstrate what you have learnt and apply the required knowledge, skills and behaviours via: 

  • A presentation with questions and answers
  • A professional discussion underpinned by a portfolio of evidence

The workshop days include:

  • Self Awareness and Management of self

Look at learning preferences, feedback mechanisms and emotional intelligence and use this learning to be a highly effective leader. This session will also encourage proactive thinking to support the implementation of your new skills in the workplace.

  • Leading People

Understand different management styles and techniques in order to effectively manage and get the best out of any team.

  • Managing People

Develop your understanding of how to manage and motivate individuals and create a productive team. 

  • Building Relationships and Communicating

Create an inclusive and productive team who are able to communicate effectively with internal and external stakeholders.

  • Communication

Communicate at all levels including, providing effective feedback and being able to confidently chair meetings.

  • Operational Management

Consider operational strategy development and how to effectively implement it across a team.

  • Finance and Decision-Making

Enhance your knowledge of finance and managing a team budget.

  • Project Management

Delve into project management lifecycles and study how to effectively develop and deliver a project plan.


1st Floor, Industry Centre Building
Colima Avenue
Sunderland Enterprise Park West
Sunderland, SR5 3XB

Entry requirements

We don’t currently display entry requirements for United States. Please contact the Student Admin team on studentadmin@sunderland.ac.uk or 0191 515 3154.

Your employer must be able to commit to the provision of the apprenticeship which includes 20% ‘off the job’ learning time.

You will need to have achieved a level 2 qualification in English and Maths before progressing to the End Point Assessment. 

To search for apprenticeships offered by employers in your area go to: gov.uk/apply-apprenticeship

Fees and finance

Larger organisations can use their apprenticeship levy and government top-up to pay tuition and professional fees of higher apprenticeships. For smaller employers, the government pays 95%, with the remainder co-invested by the business.

For a discussion around your specific requirements please call 0191 515 3361 or email apprenticeships@sunderland.ac.uk

This information was correct at the time of publication.

A student taking notes in a lecture

Career ready

This apprenticeship is designed for anyone moving into, or operating in, a Team Leader/Supervisor role. This course will help you to explore leadership knowledge, skills and behaviours that will enable you to become an effective leader.

Meet the team — Team Leader/Supervisor