Lecturer in Business and Management
I teach quality, risk, aviation, and hospitality and supervise master’s projects in international business management, aviation, and hospitality studies.
I am a PhD candidate at the University and hold a BA and MBA with distinctions and a professional business background in hospitality management, entertainment, and aviation.
I am well known for my excellent soft skills and productive partnership with management, and flexible with sophisticated team-working ethics.
I have over a decade of practical experience with multinational organisations such as Four Seasons Hotels and Resorts, Rotana Hotel Management Corporation, Royal Jordanian Airlines, Ambassador Theatre Group Limited (ATG), and Entain PLC. I am dedicated to research, leadership and management, employee behaviours, and crisis response in the aviation industry.
Teaching and supervision
I teach aviation safety and security, leadership and project risk management, quality and people management, environment, operations, and hospitality management studies at undergraduate and postgraduate levels.
I supervise master’s projects in international business management, aviation, and hospitality studies.
Research interests for potential research students
- Crisis and Resilience
- TQM in Aviation
- Leadership and Engagement
- Socio-Technical/Cultural Adaptation
- Qualitative Methods
Research
I am in the advanced stage of my PhD research, focusing on achieving a significant historical review of the aviation industry and understanding employees' behaviours during the Covid-19 pandemic based on the management responses to the crisis.
I aim to provide recommendations that enhance the communication between management and cabin crew and offer conclusions for continuous improvement and potential research opportunities.
- Aviation
- Hospitality Management Studies