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Jen Bacon


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Faculty Academic Support Lead (Law and Tourism)

I have worked at the University of Sunderland since 2016, in the Faculty of Business, Law and Tourism. I joined the academic team in 2020 before becoming the Faculty Academic Support Lead for Law and Tourism in 2022. I am responsible for developing, leading, and evaluating university and faculty academic support initiatives that improve student retention.

Before my new role in the academic team, I spent the last ten years working as a Personal Assistant. I have worked in both the public and private sectors and have a broad knowledge of operations within organisations.

My main areas of focus and interests are:

  • Data Analysis
  • Retention and Progression
  • Personal Academic Tutoring
  • Student Experience
  • Operations


Teaching and supervision

I support students and staff in Law, Hospitality, Events, Aviation, and Tourism. I currently work part-time to enable me to study for a PhD.

Last updated 28 February 2024