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Accessibility statement for University Library Guides

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This statement does not cover the University of Sunderland’s main website www.sunderland.ac.uk. Please refer to the accessibility statement for www.sunderland.ac.uk if your query concerns that site.

The University’s web estate consists of many related sub-sites with the sunderland.ac.uk domain. Accessibility statements for such sub-sites will be found locally on each site.

Access https://libraryguides.sunderland.ac.uk

This website is run by the University of Sunderland Library Services and is a web-based repository platform that we use to host the e-resources guide, practical guides, subject guides, and skills guides. We want as many people as possible to be able to use the site. For example, that means you should be able to:

We have also tried to make the website text as simple to understand as possible.

You can find useful advice on making your device easier to use by visiting AbilityNet, which provides step-by-step guides to making individual adjustments to your laptop, tablet, or smartphone.

How accessible is this website

We know some parts of this website are not fully accessible: 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

Web: IT Portal
Email: library@sunderland.ac.uk
Call: +44 191 515 3691

We will consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: library@sunderland.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us or visit the University of Sunderland Library.

Technical information about this website’s accessibility

The University of Sunderland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Navigation and accessing information

Issues with text

Issues with images

Issues with PDFs and other documents

Issues with tables

Issues with audio and video

Issues with keyboard navigation

Issues with interactive tools

PDFs and other documents

We aim to improve our websites accessibility on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some older pdfs and Word Documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Regulations for PDFs or other documents published before 23 September 2018.

Third-party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility. The problems that may occur include: 

Third-party services which can be accessed through Library Guides are listed below with a link to accessibility information provided by the suppliers of each service where possible.

Springshare (Library Talk/LibCal/LibrayGuides)

Content types recommendations – H5P 


Library Reading Lists (Leganto)

Library Search (Primo)

What we are doing to improve accessibility

Preparation of this accessibility statement 

This statement was prepared on 6 October 2023.

This website was last tested in October 2023. The test was carried out by the University of Sunderland Web Team. This website is tested weekly using a quality assurance tool to identify accessibility issues.

We tested:

our main website platform, available at libraryguides.sunderland.ac.uk.

Our website is tested regularly, with a new scan scheduled every seven days using an automated accessibility tool provided by LittleForest. This tool tests all web pages and provides a report on accessibility issues. Manual checks are also performed on a sample of pages on libraryguides.sunderland.ac.uk.

Issues are prioritised according to the severity of the impact it may cause, the number of people that may be impacted and the time involved in resolving the issue.