Gain a fundamental understanding of theories and models appropriate to tourism and hospitality management. Analyse definitions, commonalities and distinctions of tourism and hospitality management. Consider mass and 'niche' products, 'alternative' tourism, transportation, attractions management, National Parks and protected areas, and tourism, society and the environment.
Profile tourism in various regions and destinations, exploring key issues and impacts associated with the development of tourism via a variety of global case studies. Contextualize the changes and impacts of the tourism phenomenon in destinations beyond the UK. Use illustrative case studies to differentiate the key issues in global tourism on a global regional basis, including Asia, the Pacific, Europe, the Americas and Africa.
Receive training and practice in a range of learning and information skills relating to the service sector. Take part in specific workshops to cover information gathering, critical reading, note-taking, essay writing, group work, and written, graphical and verbal presentation. Develop confidence in taking responsibility for your own learning, be more independent, be a more effective learner and be able to motivate yourself.
Get an introduction to the concepts and functions of marketing and business in the context of the service sector. Explore the economics of the service sector, understanding today’s consumer, product development, marketing and business planning, segmentation and research; distribution channels; marketing communication and advertising.
Appreciate the growing importance of the aviation industry in the contemporary global economy. Develop your understanding of the scale, scope and structure of the aviation industry. Analyse the key stakeholders, including regulatory bodies, commercial airlines, alliances, airport and terminal services and their roles, as well as the current issues and trends affecting the aviation industry.
Understand the importance of the political, economic, social, regulatory, and technological and environmental factors within the aviation industry. Analyse the environmental challenges affected by the aviation industry, including noise, emissions, and waste management. Discuss regulatory frameworks, including the influence of global and national aviation organisations, changing societal values, climate change, alternative fuels and carbon neutral growth.
