Support and wellbeing

Whatever you need during your time with us – from wellbeing and financial support to academic guidance and specialist services – our friendly teams are here 24/7 to help you feel confident and supported.

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Top 10

Daily Mail University Guide 2026

We're in the UK top 10 for student support services

Student Enquiries

The Student Enquiries team is your first point of contact for student support and questions about university life. Whether you’ve got a quick question or need more in-depth advice, our friendly team is here to help.

You’ll find enquiry desks on both campuses, as well as online support. Our desks are based at Gateway Building on City Campus and Prospect Building at the Sir Tom Cowie Campus at St Peter's.

Opening hours:

Monday, Tuesday, Thursday, Friday: 8:30am-5pm
Wednesday: 10am-5pm.

Find out more about the different support we can provide below, as well as all the important contact information you might need.

Wellbeing support

Study support

Disability support

International student support

Specialist support

Fees and funding support

We're here to help you with all things finance, whether you're looking for guidance on paying your tuition fees, seeking information on scholarships, or require cost of living or employability support.

Paying your tuition fees Scholarships and bursaries Cost of living Part-time jobs Other financial support

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Career development and employability support

Our Employability and Enterprise Hub can support you with your next steps, both during your studies and after graduation. Our team offers guidance on everything from CV writing and job searching to preparing for placements and starting your own business venture.

By activating and completing your profile on the Hub, you’ll get access to tailored advice, resources, and opportunities to help you feel confident about your future.

Employability and Enterprise Hub (login required)Part-time jobs Working after university Placement years

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Students' Union

The Students’ Union (SU) is run by students, for students, and is here to help you make the most of university life. Whether you want to join a society, share your views through our Student Reps, or get involved in volunteering, the SU is here to support and empower you.

Explore the Your SU website

The support I’ve received from the staff at the University has been outstanding and I can honestly say it’s been the best decision I’ve ever made to come and study here.
Lynn Ord
Read Lynn Ord's story

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Welcome to Sunderland

Contact us

You can contact our Student Support team by calling 0191 515 2933 or emailing studentsupport@sunderland.ac.uk. If you're a current student, you can also fill out our Student Support Referral Form where we'll connect you with the right support as quickly as possible.

If you want to come and see us in person, our team is based at Edinburgh Building Level 1, City Campus.

We pride ourselves on offering 24/7 support whenever you need it. Our out of hours wellbeing support is available between 6:30pm and 6:30am, seven nights a week. You can call our on-campus advisers on 0191 515 2451.